Event Policies

Last updated: July 16, 2026

1. Booking & Deposits

A deposit of 50% of the event total is required to confirm and hold your date. Your date is not reserved until the deposit is received.

2. Cancellations

If you cancel a confirmed event, the deposit is retained.

3. Rescheduling

Confirmed events may be rescheduled to a new date, subject to availability. Rescheduling adds a fee of 30% to the final bill.

4. Insurance

  • Client-hosted events: the client purchases a one-day event insurance policy in their own name. We send you a link to do this — it typically takes a few minutes.
  • Pickleball Agent–hosted events: covered by our own annual policy.
  • Insurance is never bundled into the package price.

5. Event Scope

We run private events only — corporate events, networking events, social hours, fundraisers, weddings, and private celebrations. We do not operate public or sanctioned multi-division tournaments.

6. Questions

Anything unclear, or a situation these policies don't cover? Text EVENT to (805) 503-0284 and we'll sort it out.