Event Policies

Last updated: July 16, 2026

1. Booking & Deposits

A deposit of 50% of the event total is required to confirm and hold your date. Your date is not reserved until the deposit is received.

2. Cancellations

If you cancel a confirmed event, the deposit is retained.

3. Rescheduling

Confirmed events may be rescheduled to a new date, subject to availability. Rescheduling adds a fee of 30% to the final bill.

4. Insurance

  • Client-hosted events: the client purchases a one-day event insurance policy in their own name. We send you a link to do this, it typically takes a few minutes.
  • Pickleball Agent–hosted events: covered by our own annual policy.
  • Insurance is never bundled into the package price.

5. Event Scope

We run private events only, corporate events, networking events, social hours, fundraisers, weddings, and private celebrations. We do not operate public or sanctioned multi-division tournaments.

6. Questions

Anything unclear, or a situation these policies don't cover? Text EVENT to (805) 503-0284 and we'll sort it out.